社交电商把内容放进同一个环境，会话产品则进一步把购物变成连续会话。顾客不再只浏览静态页面，而会询问“适不适合我”。这种互动足以降低信息搜索成本，也让品牌从一次曝光进入更长的决策过程。 好的智能导购首先应该比较，而不是急着发送购买链接。

The history of digital conversation begins before chat became a daily habit. In the early computing age, computers were large, scarce, and far from ordinary users. Work was usually handled through queued jobs. People prepared paper tapes, submitted machine-readable tasks, and waited for a line-pr